Guangzhou Guonuo Automation Equipment Co., Ltd.
Guangzhou Guonuo Automation Equipment Co., Ltd.
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FAQ

  • Q
    The same function machines, why do we choose your factory?

    We pay more attention to details in the process of machine production and make sure the delivery on time. Our machines’ material, machines’ electronic accessories and pneumatic accessories are world famous brands. Make sure machines are good appearance and quality. Running performance is stable.

  • Q
    Are your sellers professional? We need a good understanding communication.

    More than 70% sale men of our factory have Machine knowledge, and we can speak good English, knowing the machines much better than orders, surely we will have a good

    understanding of your machines' requirements. Operating language in the machine also can be designed in your own country language.

  • Q
    Do you have technical support for the packing and sealing machines?

    We have professional after sales technical support team, 7days*12hours limited giving technical supports, make sure to take valid action for our customers once machines have anything wrong or need any helping from us.

  • Q
    Do you have a correct and clear machine operating manual?

    Yes, surely we do have! Our machine manuals will be offered with delivery, to make sure each of customers can get the correct and clear machines' operating manual. Besides, to let our customers have a better understanding of how to operate the machines, we will take operating videos for our customers, introducing all the functions of the machines, how to adjust the machine, daily maintenance, etc.

  • Q
    Will you supply us the technical drawings if we buy the machines from you?

    Yes, after you purchase the machines from us, we will offer you the related drawings to you, like power cable drawing, touch screen program and other drawings.

  • Q
    We want to purchase automatic model machines, but we are afraid that we don't know how to operate the machine.

    Besides the normal operating manual, our factory will also offer you machines' technical drawings, machine videos manual, the operating system, and our machines’ structures are designed friendly, easy to use the control system.